(1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PERSON
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data that can be used to identify you personally.
1.2 Lowul is responsible for the data processing on this website within the meaning of the basic data protection regulation (DSGVO). The person responsible for the processing of personal data is the natural or legal person who, alone or together with others, decides on the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or questions to the responsible person). You can recognise an encrypted connection by the "https://" character string and the lock symbol in the line of your browser.
2) COLLECTION OF DATA WHEN VISITING OUR WEBSITE
If you use our website solely for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following information, which is technically necessary to demonstrate the website to you:
Our visited website
Date and time at time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Used operating systems
Used IP address (if applicable: in anonymous form).
The processing is carried out in accordance with Article 6(1)(f) of the DSGVO, based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files afterwards if there are concrete indications of illegal use.
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on several pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognise your browser on your next visit (persistent cookies). When cookies are placed, they collect and process certain user information such as browser and location data and IP addresses on an individual basis. Persistent cookies are automatically deleted after a certain period of time, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). If personal data are also processed by us using individual cookies, the processing will be carried out in accordance with Article 6(1)(b) of the DSGVO in order to execute the agreement or in accordance with Article 6(1)(f) of the DSGVO in order to protect our legitimate interests with a view to ensuring the best possible functionality of the website and a customer-friendly and effective design of the visit to the page.
We can work with advertising partners who help us to make our website more interesting for you. To this end, when you visit our website, cookies from partner companies (third-party cookies) are also stored on your hard drive. If we work together with the above-mentioned advertising partners, you will be informed individually and separately about the use of such cookies and the extent of the information collected in the following sections.
Please note that you can set your browser in such a way that you are aware of the setting of cookies and can decide individually whether you want to accept them or whether you want to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Please note that if cookies are not accepted, the functionality of our website may be limited.
4) HOW TO CONTACT US
As part of the contact with us (e.g. via the contact form or e-mail), personal data is collected. What data is collected in the case of a contact form can be seen from the relevant contact form. This data is stored and used exclusively for answering your request or for establishing contacts and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Article 6.1(a) of the DSGU. If the purpose of your contact is to conclude a contract, the additional legal basis for the processing is article 6 paragraph 1 litre b DSGVO. Your data will be deleted after the final processing of your request; this is the case if it can be deduced from the circumstances that the facts in question have been definitively clarified and if there are no legal storage obligations to the contrary.
5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR THE PROCESSING OF CONTRACTS
In accordance with article 6, paragraph 1(b) of the DSGVO, personal data will be further collected and processed if you provide it to us for the execution of an agreement or when opening a customer account. Which data is collected can be deduced from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the responsible person. We store the data provided by you and use it for contract processing. After completion of the contract or deletion of your customer account, your data relating to the tax and commercial retention periods will be blocked and deleted after these periods have expired, unless you have expressly consented to the further use of your data or a legally permitted further use of data is reserved on our part, about which we will inform you below.
6) USE OF YOUR DATA FOR DIRECT ADVERTISING PURPOSES
Sending the e-mail newsletter to existing customers
If you have given us your e-mail address when purchasing goods or services, we reserve the right to send you regular e-mail offers of goods or services similar to those already purchased from our range. According to § 7 Abs. 3 Abs. 3 UWG, we do not have to obtain your separate consent for this. The processing of the data in this context takes place exclusively on the basis of our justified interest in direct personalised advertising within the meaning of Article 6(1)(a) of the German Consumer Protection Ordinance (DSGVO). If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You have the right to object at any time to the use of your e-mail address for the above mentioned advertising purposes with effect for the future by informing the responsible person mentioned at the beginning. For this purpose, you will only incur transmission costs in accordance with the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 In order to process your order, we cooperate with the following service provider(s) who support us, in whole or in part, in the execution of the contracts concluded. Certain personal data will be passed on to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the carrier in charge of the delivery to the extent necessary for the delivery of the goods as part of the processing of the contract. As part of the payment processing, we transfer your payment data to the commissioned credit institution to the extent that this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly below. The legal basis for passing on the data here is article 6 Abs. 1 litre DSGVO.
7.2 In order to fulfil our contractual obligations towards our customers, we cooperate with external transport partners. We will pass on your name and delivery address to a shipping partner of our choice, exclusively for the delivery of goods in accordance with article 6 paragraph 1 liter DSGVO. Translated with
7.3 Use of payment service providers (payment service providers)
In the event of payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in instalments" via PayPal, we transfer your payment details to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") for the purpose of processing payments. The transfer takes place in accordance with article 6 paragraph 1 under b DSGVO and only to the extent that it is necessary for the processing of the payment.
PayPal reserves the right to carry out a credit check for credit card payment methods via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "instalment payment" via PayPal. For this purpose, your payment details may be transferred to credit agencies in accordance with Article 6(1)(f) of the DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit rating regarding the statistical probability of non-payment to decide whether to offer the relevant payment method. The credit report may contain probability values (so-called score values). If scoring values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data are included, among other things, but not exclusively, in the calculation of the score values. More information on data protection legislation, including the credit agencies used, can be found in PayPal's data protection statement: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object at any time to this processing of your data by sending a message to PayPal. However, PayPal may still have the right to process your personal data if this is necessary to process your payment in accordance with the contract.
If the payment method "IMMEDIATELY" is chosen, the payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 München, Germany (hereinafter referred to as "IMMEDIATELY"), to whom we will pass on the information provided by you during the ordering process and the information about your order in accordance with Article 6(1)(b) of the DSGU. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be transmitted IMMEDIATELY and only to the extent necessary to the payment service provider for the processing of the payment. More information on the data protection regulations of SOFORT can be found at the following Internet address: https://www.klarna.com/sofort/datenschutz
If you choose a payment method from the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, the payment is processed by the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we have provided the information you provided during the ordering process, together with the information about your order (name, address, account number, bank account number, bank account number, possibly credit card number, invoice amount, currency and transaction number), in accordance with Article 2(1)(b)(ii), (iii) and (iv). 6 paragraph 1 litre DSGVO. Your data will only be passed on for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only to the extent that this is necessary for this purpose. More information about Stripe's data protection can be found at the URL https://stripe.com/de/terms Translated with
8) ONLINE MARKETING
Using Google AdWords Conversion Tracking from Google AdWords
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the services of Google Adwords to draw your attention to our attractive offers by means of advertising media (so-called Google Adwords) on external websites. Based on the data from the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we aim to show you advertisements that are of interest to you, to make our website more interesting for you and to make a fair calculation of the advertising costs.
The Conversion Tracking cookie is set when a user clicks on an AdWords advertisement from Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we recognize that the user clicked on the advertisement and was directed to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked via the websites of AdWords customers. The information collected through the Conversion cookie is used to generate conversion statistics for AdWords customers who have chosen Conversion Tracking. Customers will know the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this use by disabling the Google Conversion Tracking cookie in your Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords because of our legitimate interest in targeted advertising within the meaning of Article 6(1)(a) of the DSGVO.
Google LLC, headquartered in the U.S., is certified under the European Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.
More information on Google's data protection regulations can be found at the following Internet address: http://www.google.de/policies/privacy/
You can permanently deactivate advertising preferences cookies by preventing them by making the appropriate settings in your browser software or by downloading and installing the browser plugin via the following link:
(9) RETIREMENT/REMARKETING/REFERENCE ADVERTISING FOR REORIENTATION/ADVERTISING
Facebook Custom Audience via the Pixel Method
This website uses the "Facebook pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If explicit permission is given, it can be used to track users' behavior after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising efforts.
The data collected is anonymous to us so that we cannot identify the users. However, the data is stored and processed by Facebook so that a connection can be made to the relevant user profile and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines (https://www.facebook.com/about/privacy/). You can enable Facebook and its subsidiaries to place advertisements on and outside Facebook. A cookie may also be stored on your computer for these purposes. This processing will only take place if you have given your express consent in accordance with article 6 paragraph 1 liter DSGVO.
Permission to use the Facebook pixel may only be given by users over the age of 13. If you are younger, please ask your legal guardian for permission.
Facebook Inc., based in the USA, is certified for the European Data Protection Agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU.
(10) RIGHTS OF THE PARTY CONCERNED
10.1 The applicable data protection legislation gives you extensive rights (information and intervention rights) with respect to the person responsible for the processing of your personal data, about which we will inform you below:
Right of access according to article 15 DSGVO: You have in particular the right to access your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the planned storage period. the criteria for determining the retention period, the existence of a right of rectification, cancellation, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if not collected by us from you, the existence of automated decision making including profiling and, if applicable, meaningful information on the logic involved and the scope and desired effects of such processing, as well as your right to be informed of the guarantees that exist pursuant to Article 46 of the DSGEN when your data are transferred to third countries;
Right of correction according to art. 16 of the DSGU: You have the right to have inaccurate data about you corrected without delay and/or to have your incomplete data stored by us filled in;
Right of deletion according to art. 17 DSGRO: You have the right to request the deletion of your personal data if the conditions of art. 17 (1) DSGRO are fulfilled. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;Right to limit the processing according to art. 18 DSGVO: You have the right to demand a limitation of the processing of your personal data, as long as the correctness of your data, which you contest, is verified, if you refuse to delete your data due to inadmissible data processing and instead request a limitation of the processing of your data, if you need your information to assert, exercise or defend this information, if you need this information to defend yourself, after we no longer need it after we need it, or if you have objected for reasons of your specific situation, to the extent that it is not yet known whether our legitimate reasons prevail;
Right to information in accordance with Article 19 of the DSGU: If you have invoked the right to rectify, cancel or limit the processing with the data controller, the data controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification, cancellation or restriction of the processing, unless this proves impossible or involves a disproportionate amount of effort. You have the right to be informed of such recipients.
Right to transfer data in accordance with art. 20 DSGVO: You have the right to receive the personal data you provide to us in a structured, common and machine-readable format or to request its transfer to another responsible person, as far as this is technically possible;
Right to revoke the consent granted under art. 7(3) DSGVO: You have the right to revoke any consent granted once for the processing of data at any time with effect for the future. In case of revocation we will delete the relevant data immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing on the basis of the consent to the withdrawal;
Right of appeal under Article 77 of the UNCLOS: If you consider that the processing of your personal data is in breach of the UNCLOS, you have the right - without prejudice to other administrative or judicial possibilities - to lodge a complaint with a supervisory authority, in particular in the Member State where you live, work or where the alleged offence has taken place.
10.2 RIGHT OF APPEAL
IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS BASED ON OUR PREDOMINANTLY LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING ON THE BASIS OF YOUR SPECIFIC SITUATION AT ANY TIME WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE RELEVANT DATA. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE THAT THERE ARE COMPELLING REASONS FOR PROCESSING THAT EXCEED YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO INSTITUTE, EXERCISE OR DEFEND LEGAL PROCEEDINGS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP THE PROCESSING OF THE RELEVANT DATA FOR DIRECT ADVERTISING PURPOSES.
11. THE DURATION OF THE STORAGE OF PERSONAL DATA
The duration of the storage of personal data is determined by the statutory retention period (e.g. commercial and fiscal retention periods). After the expiry of this period, the relevant data will be systematically deleted if they are no longer necessary for the execution of the contract or its execution and/or if we no longer have a legitimate interest in further storage.